Service Technician - (Scranton) in Scranton, Pennsylvania For Sale
JOB DESCRIPTION Maines Paper & Food Service, Inc. is one of the leading independent foodservice distributors in the country, with annual revenues exceeding $2.8 billion. Since xxxx Maines has been committed to providing the highest level of quality, reliability and customer service to all our customers. This mission is being pursued by drawing on the synergies between the skilled and dedicated Maines workforce and the utilization of leading edge technologies and equipment. The Power of Exceptional People . . . . . . . . is what powers Maines Paper & Food Service, one of the fastest growing food service distribution companies in the country, to extraordinary results. We are recognized across the country for setting new standards in operational performance and customer service. If you're a highly motivated team player, who thrives on challenge and is ready to move to a new career level, consider the Service Technician position with our ServiSolutions division. The Sales and Service Technician services, installs, repairs, and maintains all dispensing equipment in related product lines performed to customers' satisfaction. The Sales and Service Technician is responsible for the installation of beverage equipment, chemical mixing dispensing systems, and/or dishwashers. Additionally responsible for preventative maintenance on equipment including 24/7 emergency service calls. RESPONSIBILITIES Installs dispensing equipment efficiently and properly Repairs all equipment in the territory assigned Maintains all dispensing equipment within established and acceptable time frames, including monthly maintenance on chemical and beverage accounts Troubleshoots and resolves problems related to electric, plumbing, installation of dishwashers, water lines, drain lines, and copper/pvc piping Responds to all service calls by phone and/or via physical inspection of equipment in a time frame that is conducive to an excellent service level Orders parts as required and within contract requirements and/or customer needs Maintains an effective inventory level of parts Schedules a preventative maintenance schedule on chemical and beverage accounts Effectively communicates plans and activities to immediate supervisor Assists sales force in selling chemical and beverage products, including direct account penetration where applicable Displays polite and courteous attitude with customers and sales personnel Properly communicates to appropriate personnel the status of job completions, repairs, and/or problems Increases sales and profits in related product category and increases account bases Reduces number of service calls through proactive preventative maintenance Monitors and ensures efficiencies related to number of weekly service calls, number of equipment installations, and number of preventative maintenance calls Completes documentation, service reports, inventory, van stock parts and equipment, and customer service reports and maintains appropriate logs Completes special projects and other duties as assigned QUALIFICATIONS High School diploma or equivalent At least one year of service industry experience An understanding of electric, plumbing, installation of dishwashers, water lines, drain lines, and copper/PVC piping Polite and courteous attitude with customers and account managers in area Able to frequently kneel, bend, squat, push, pull, and reach above and below waist Able to lift and carry up to 100 pounds occasionally, with or without assistance Unrestricted driver's license and clean driving record Willing and able to participate in emergency on-call 24/7 BENEFITS Direct Deposit 401(K) Excellent Advancement Opportunities Educational Reimbursement Company Paid Life Insurance Profit Sharing Medical Insurance Dental Insurance Vision Insurance
Source: http://www.juju.com/jad/xxxxxxxxlnkc9n?partnerid=af0exxxx314cbc501beebacaxxxx739d&exported=True&channel=staticfile&hosted_timestamp=xxxxa345f27ac5dcxxxx45dcf254c520a887a0e2decexxxx5dbxxxxaeefed8e4